The True Cost of Bad Customer Service [Infographic]

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If you feel like you make be losing customers to bad customer service, you’re probably right. Data shows that providing great service is as rewarding for customers as it is for your bottom line. For more on how your customer service could be directly affecting your business, check out the statistics relating to outstanding service and it’s impact on customer loyalty and business growth in the infographic below.

Infographic Bad Customer Service

Infographic courtesy of Help Scout.

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