Signs That It’s Time to Automate a Business Process

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Technological innovations paved the way for the automation of different business processes which are greatly beneficial for a company. In this modern-day and age, if your workflows still involve a lot of manual tasks, then you are missing out on numerous advantages such as optimizing your resources and maximizing your revenue. The signs below will indicate that it is about time for you to automate your business processes.

Increasing Labor Expenditures

The rising costs that you note when you review your financial statements can be an indication that your business is growing. In this case, the manual processes that once proved to be efficient may no longer be effective. You may need to hire more people or require your employees to work longer hours to cater to greater workloads, which further increases your labor expenditures. This is where you can leverage an intelligent automation to reduce your labor costs. For instance, integrating robots and automated machinery may prove to be expensive in the upfront. However, these will also allow you to scale your production without having to scale on human labor that will definitely save you a significant sum in the long run.

Excessive Waste Generation

If your production is generating excessive waste, then it is about time to consider automation. For instance, a business that uses rolls of plastic films in wrapping pallets can save on that raw material by leveraging machines in production. These machines have the capability to stretch the wrapping material ten times more than a human could, saving rolls of plastic films, leading to waste reduction.

Reduced Productivity

There are certain metrics that can gauge the productivity of your business. When you fail to meet these metrics such as your sales growth, then you need to look deeper into the causes of inefficiencies. In certain instances, automation may be the answer to bring your business to the next level and overcome anything that may be holding you back.

For instance, you may often be faced with the challenge of meeting deadlines and due dates. This can be attributed to the fact that you need to stay on top of all the areas of your business. This decrease in productivity can also be due to inefficient resource allocation. An automated business process will allow you to keep track of all the areas in your business in a single view, helping you make more accurate decisions that are data-driven.

Lack of Transparency

When it is difficult to obtain an overview of what is happening in your organization, automation may just be the answer. The data coming from numerous manual workflows may prove to be increasingly challenging to track and monitor, so much more if the data come from different teams in your organization. Automation will be able to provide you with the transparency that you need to effortlessly have an insight into the different departments of your business and mitigate issues immediately as they arise.

Communication Issues Between Teams

The lack of collaboration and coordination between the different departments in your organization can be attributed to the fact that they need to spend more time on some other manual tasks. With an automated business process, their time is freed up and they can focus more on sharing innovative ideas or raising concerns that need to be prioritized. With this, they will be able to establish a solid and workable foundation that empowers them to further enhance their communication with each other.

High Turnover Rate

A high turnover rate is another indication that it is about time for you to automate your business processes. While there are several reasons why your staff may leave, you need to be keen on observing whether they are already overworked because of the long hours they need to put in or stressed because of the constant pressure brought about by an increase in workload. An automated business process can greatly lighten the workload of your employees, making them stay on top of their duties and feel confident in their abilities.

Latency in the Onboarding of New Employees

The onboarding process is generally similar in most businesses, regardless of the position that a new staff needs to fill in. However, when your new staff takes a longer period before they are able to speed up with their responsibilities, it may be time for automation. This will help new employees transition into their new roles seamlessly and likewise ease the burden on the administrators involved in the process as well.

Missed Opportunities and Degrading Customer Satisfaction

When you find your business constantly turning down requests of clients, then it can be an indication that you already need to scale through automation. This will allow you to be able to keep up with customer demands, reducing your missed opportunities to generate revenue. In the same manner, this will also provide you with an edge to your competitors by offering the same products at a fraction of the cost, all because you were able to maximize the resources you used in production through automation.

On the other hand, failing to deliver what you promised to your clients can lead to a decrease in revenue for your business because your clients will most likely complain, or worse, even leave. Automated processes guarantee that you are able to give to your customers what you committed to delivering. The reason behind this is that automation can close the gaps that emerge as your business processes widen.

There are several signs that it is time to streamline your business workflows and the most apparent reason is your increasing expenditures. In parallel to this, when you constantly generate excessive waste, or you see that your productivity metrics are not met, then it is time to consider automation.

This will pave the way for transparency and complete understanding between teams. As a result, you will find a reduction in your turnover rate and onboarding new employees is also made more effortless. This will also decrease your missed opportunities and increase your customer satisfaction, which your business will achieve with automation.

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Samantha Acuna is a writer based in San Francisco, CA. Her work has been featured in The Huffington Post,, and Yahoo Small Business.