The hype around POS systems has been going for years now, and for good reason. POS software has completely revolutionized the way payments are processed in retail, eCommerce, and restaurant spaces, among others. The modern POS system is powerful, sleek, and easy-to-use; the ultimate tool for businesses of all sizes.
So, what’s so great about POS systems, anyway? Aside from dozens of impressive features, one of the best aspects of modern POS is its ability to bring your business more money. How, you ask? Keep reading to learn more.
Every business works hard to bring more customers to its doors. More customers means increased cash flow, better awareness of your brand, and an increase in your reputation within your industry. All of these things positively affect a business, and a modern POS system can help drive more customers your way.
Let’s say you’re running a retail store. A new customer walks in your store and sees several employees holding mobile POS terminals. There’s plenty of space in the store due to the lack of static registers and checkout counters, and, best of all, there are no lines. Do you think you’ve just made a good impression on your new customer? Absolutely!
If there’s one thing customers hate, it’s long lines. Mobile POS terminals can help reduce or eliminate lines altogether, and help free up precious floor space. Not to mention, you can use your POS to collect customer information for better marketing and a continuous line of communication.
Are you losing money to poor inventory processes? Ordering too much? Not ordering the right stock that you know is going to sell? One of the most impressive features of a modern POS solution is its ability to track inventory in real-time, so you will always have an accurate picture of how much stock you have.
You can also use your POS system to schedule more accurately. If you’re constantly over-staffing (or under-staffing), you’re probably running into an issue with labor costs.
This can be avoided by using the POS’s built-in employee management and overview tools. You’ll be able to see when your store is the busiest throughout the day, week, or month, so you can make better-informed decisions about staffing.
The best POS software for mobile payment isn’t always the best for managing staff, however. Be sure to check all of the features of the software you plan to buy before you make a decision. You might find that you need fewer tools than you thought.
With a POS system, you can generate detailed hourly sales reports, among others. These reports will help you get a better look at how your business runs throughout the day, and the more insight you gain into the functionality of your business, the more money you can save. You’ll also be able to plan promotional periods more effectively to maximize the profit from seasonal sales.
One of the biggest mistakes that small business owners make is not looking deep into their business operations to find the small issues that add up over time. Things like miscounted inventory, small errors in the sales numbers, etc., can affect the business negatively over time and add up to some pretty hefty costs.
An organized business is much more likely to experience success than one with poor organization and leadership. When your finances, staffing, the store itself, and every other aspect of your business is organized, you don’t have to waste time and money fixing preventable errors.
Don’t forget that customers will know if your business isn’t organized or run properly. Customers are much more intuitive than we give them credit for, and they’ll notice things you might not have even noticed!
Not only can you stay connected with customers via your POS system, but you’ll also keep them engaged with your business. You can send promotional emails, discounts, coupons, etc., through the POS software, so your brand is always in the customers’ minds. You’ll also be able to accept multiple payment methods, which gives you access to a much wider customer base.
Some POS systems also allow you to run a loyalty program within the software. This gives customers rewards for shopping at your store, which encourages them to keep coming back and to share the information with friends and family.
The POS system is simply a necessity in the modern business space. It’s so much more than just a payment processing tool; it’s an inventory, staff, and financial management tool, a marketing tool, and your connection to the customers. Stop living in the past, and upgrade your POS system today!