Did you know that 86% of customers quit doing business with a company because of a bad customer experience? If you haven’t looked at how you’re handing customer service lately, you may want to correct that. More than anything else you do as a business, the way you treat your customers is THE most effective word of mouth marketing tactic you can employ. For more insights on how customer service could be helping or hurting your business, check out the infographic below.
Infographic courtesy of Help Scout.