Mistakes That Every Online Business Should Avoid

Share via
Mistakes That Every Online Business Should Avoid

Starting any business is a matter of filling a need and building credibility, but the truth is that attaining success requires so much more than that. There’s a reason why only a few among the businesses started ever become established. While the requirements for starting a business aren’t restrictive, the majority of new online businesses fail because of mistakes that seem minor. Here are some mistakes that every business should avoid:

Getting Distracted By Minor Details

It’s easy to get bogged down by minor details such how your business cards look or how your logo is designed. While these things are undoubtedly important, they can take valuable time and energy from the things that actually generate profit for you. Start small, and continue to build your business from there. Factors such as your logistics, product quality, digital marketing strategy and customer service should take precedence over all others.

Undervaluing Your Product

It may be tempting to sell your products competitively to generate demand for your business, but the danger here is that you’d be sabotaging your business by doing so. Never undervalue your product by neglecting to account for labor and material costs. You’re also selling your skills and labor in addition to your products, and the quality of your products should speak for itself.

The One-Size-Fits-All Approach

Observing your competitors is good because it helps you determine which strategies work and which don’t without having to put your business at any risk. However, there’s a danger in copying a strategy thinking that it might also work for your business. Each business is unique, and there are simply far too many variables that could influence the outcome of your business. An approach that helps you sell coffee online may work for you, but not for others. An approach that works for one of your businesses may not work for another.

Giving Away Freebies

It’s acceptable to offer freebies in exchange for customer loyalty and as a means for engagement, but the cost of giving up free products can easily stack up. You’d be better off giving out something useful and intangible in exchange for your customer’s email details while you’re building your mailing list. This way, you’re able to establish a conversation with your target audience without sabotaging the finances of your business.

Overlooking Customer Service

With the sheer number of transactions happening over a single day, it’s easy to forget to engage with your customers. If there’s one thing that’s more valuable than a paying customer, it’s a returning customer. There should always be at least one way through which customers can provide feedback on your products and services.

These are advertisements on their own, and they are even more valuable than the advertisements that you create yourself. Take time to acknowledge feedback, both positive and negative, to show that you actually care about what your customers think about your business and to show that you’re willing to make the necessary changes to put your customers’ needs first.

While these mistakes may seem obvious, you’d be surprised just how many businesses actually make these errors. While there isn’t a set formula that would guarantee the success of your business, there are mistakes that are sure to ruin your business. Knowing what to avoid is just as valuable as knowing what you should do.

Share via
SCORE is a nonprofit association dedicated to helping small businesses get off the ground, grow and achieve their goals through education and mentorship.