It’s almost time for return season. Are you prepared? Returns are an important part of the customer experience. In fact it could be the secret to creating loyal customers.
Did you know that 95% of customers will do repeat business if they had a positive experience during the return process? Conversely 85% of customers will NOT do business with the customer again if the consider the return process to be inconvenient.
Know how to offer the most effective returns policy with the tips in this infographic from Endicia.