As a lawyer, nothing is as important as maintaining professionalism ethical standards when it comes to representing and handling their clients. However, there are lawyers that go the extra mile to ensure that the needs of their clients are met. They stretch themselves to ensure that the client gets the best experience. But unfortunately, this is not always the case.
Finding a legal professional that is trustworthy, available, and ready to guide you through every step of the way can be quite a challenging affair. Nonetheless, it mostly depends on the law firm you approach since different legal practice companies are governed by different standards. So, assuming you’re looking for legal representation or counsel, how can you really know that a particular law firm is caring for their clients?
Here are some telltale signs that a law firm really cares about their clients.
Well, the word always may appear to exaggerate things a bit; but a lawyer’s availability is one of the most important factors to consider when hiring one. This also applies when choosing a law firm to work with. Assuming you sent an email to the law firm requesting for assistance on something, receiving your response more than a few days later should raise a red flag that the law firm is probably not the reliable type. This could even be an indicator that the legal professionals there are capable of making sloppy mistakes (especially those related to timing and deadlines), which could lead to you losing in a lawsuit.
On the other hand, a firm where your calls are answered promptly, your emails responded to, and in which you always have someone to talk to, could be the right one to hire. As a good example this Virginia worker's compensation law firm, ChasenBoscolo has a live chat system on their website with real customer care professionals waiting to serve you on a 24/7 basis.
Some lawyers are even okay with meeting you off hours or at your place of choosing, which is a further indication that they really care to serve you at their best.
Communication is paramount when it comes to legal matters, and the law firm representing you should always be keeping you abreast with any development relating to your case or issue. With proper communication, you are more likely to be more confident, comfortable, and well-prepared throughout the entire legal process. Whether it’s the secretary attending you or your hopeful counselor addressing you, they should be able to communicate with you clearly what is or will be involved in and what to expect from the entire process.
Let’s face it, legal services can be really expensive. This is mostly due to the fact that in addition to the long years and high costs they incurred when pursuing their legal studies, lawyers also have many other costs (like legal insurance) to deal with before and during during legal processes and proceedings. Nonetheless, a law firm that charges you fairly for their services is a caring lawyer. In cases of settlements after suits in which you’re compensated, they shouldn’t make more than you do.
In summary, a good law firm should be focused on acquiring justice for you instead of sticking their eyes on the money. They should be available when the client needs them, maintain high ethical standards, be honest about the cases they wouldn’t be able to handle. With these few signs, you can bet on it that the law firm you work with cares about your needs and is not just in the business for the money.