About 90% of buyers depend on product reviews before determining if a product is right for them. They trust product reviews as much as recommendations, and that is why every eCommerce should work on offering the best quality product reviews on their sites.
With the continuous rise in online shopping, customers are turning to online product reviews, mainly because they can no longer examine products for themselves. Providing them with quality reviews promotes the credibility of your eCommerce, provides insight on products and services, and most importantly, it helps you build a stronger relationship with your customers.
However, incorporating reviews that your customers can trust has proven to be the most task. Luckily with Magento 2 reviews, you can easily add reviews to your site that will help you improve reputation both for your business and products. It is super useful and easy to use, and this is how this feature can help boost the effectiveness of reviews for your eCommerce store.
Allows customers to add pros and cons
The Magento 2 reviews extension provides you with an extra feature whereby your customers can add the pros and cons of each product if they wish. This is unlike the basic review sections that only let them write feedback or opinions. With the assistance of the Magento 2 review extension, they can customize their feedbacks to make them more comprehensive. With this feature, your new buyers are more likely to trust the reviews.
Allows customers to compare products
Rather than reading all the reviews for each item to determine which one is better, the Magento 2 review extension gives them access to a review summary, which entails the star rating and recommendation percentage. With this, buyers can easily compare products and determine which one suits their needs. This significantly helps in saving time.
Allows for customization of rating values
The general star rating alone is, at times, not enough. For example, the buyer might have been satisfied with the product and not the price and the other way round. Some buyers are after quality over the cost. With this extension, buyers can list the number of things that they loved after the purchase and have them rate each factor at the backend other than giving a general review.
Integrate a rating graph
After getting several ratings from customers, you can quickly summarize them and provide your site with new buyers with a summary of the ratings. Magento 2 reviews extension provides you with a rating graph, and with this, buyers can view all the rating values as well as the star percentage all at once.
Allows you to filter reviews
You can easily filter the reviews and sort them based on the pros, cons, and rating date. This makes it easier for buyers to navigate through the reviews and avoid getting lost in the tons of reviews.
From these benefits, it is evident that the Magento 2 review extension helps you improve your review section by making it easier to understand. It allows buyers to offer comprehensive reviews, and with this, prospects can easily make a choice.