Emotional intelligence (EI) is the ability to understand emotions, and control them effectively. While standard IQ is still a factor in the hiring process, emotional intelligence is quickly becoming a more important aspect when evaluating the credentials of a potential employee.
EI is believed to be responsible for up to 58 percent of variations concerning personal success factors. Individuals with a high emotional intelligence tend to have better working relationships with colleagues and managers. Recent studies have confirmed the fact that people with high levels of emotional intelligence make more effective and trustworthy leaders.
This infographic from the University of Maryland and Robert H. Smith School of Business explores why EI is now heavily factored into the hiring process.